Ahold Delhaize files police report after cyberattack disrupts Albert Heijn services
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What happened
Ahold Delhaize, parent company of Albert Heijn, filed a police report after a cyberattack that led it to take systems offline and disrupted digital services and home delivery for Albert Heijn, Etos and Gall & Gall. NOS reported that the company also notified the National Cyber Security Centre under mandatory reporting rules.
Why it matters
The incident affects a major retail operator with customer-facing services already disrupted, and the police filing indicates a criminal investigation is now active alongside technical recovery. For governments and large operators, the case is a live test of cyber reporting, retail continuity and coordination between company security teams, law enforcement and cyber authorities.
Ahold Delhaize said it has filed a police report over a cyberattack after taking systems offline and disrupting digital services and home delivery at Albert Heijn, Etos and Gall & Gall. The company has also made a mandatory report to the Dutch National Cyber Security Centre under the Cybersecurity Act, while the operational investigation remains ongoing. The 24-hour news trigger is the filing of the police report, which moves the incident further into a law-enforcement and national cyber-resilience track.
Watch for
Ahold Delhaize update on restoration of Albert Heijn online ordering and home delivery services by 2026-11-05 Dutch Police confirmation of a cybercrime investigation scope or case classification by 2026-11-05 National Cyber Security Centre advisory or sectoral alert to Dutch retail operators referencing this incident by 2026-11-05 Albert Heijn confirmation that store payments, logistics systems and customer accounts remain operational or are further restricted by 2026-11-05
Sources
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